Texas Associates Insurors / NewFirst Insurors is proud to be a Trusted Choice Agency.
Trusted Choice® is the national brand created exclusively for members of the Independent Insurance Agents & Brokers of America, to help consumers understand the value of an independent insurance agent. Trusted Choice® insurance agents are independent agents representing multiple insurance companies who can offer consumers a variety of coverage choices to help them customize a plan that provides the protection consumers needs.
This commitment means we shall:
We pledge this to you our clients, and ask that you let us know if we fail to meet our commitment, so we may take corrective action.
- Work with you to identify the insurance and financial services that are right for you, your family or your business, and use our access to multiple companies to deliver those products.
- Guide you through the claims process for a prompt and fair resolution of your claim.
- Help solve problems related to your coverage or account.
- Return your phone calls and emails promptly and respond to your requests in a timely manner.
- Provide 24/7 services for our customers, offering any or all of the following:
emergency phone numbers, Internet account access, e-mail and call center services.
- Commit our staff to continuing education so they may be more knowledgeable in serving you.
- Treat you with respect and courtesy.
- Conduct our business in an ethical manner.